Questions people ask

We use the business versions of AI services, which don't train on your data, and choose hosting in your region where it's available. We work to GDPR and your local data protection law, sign a data processing agreement, use the minimum access we need and remove it when we finish.

Before anything goes live we test it on a batch of your real examples and show you how often it was right. Anything it isn't confident about goes to a person, and every action is logged.

That's normal, and it's what the Walkthrough is for. You bring the frustrations, we turn them into a short list of fixes with costs and savings attached.

Usually not. We build around what your team already uses. If a tool genuinely holds you back, we'll explain why and what switching would cost, and the decision stays with you.

You do. Code, accounts, passwords and documents are in your name from day one.

Everything is in your accounts, written in common languages and documented. Any competent developer could pick it up.

Yes. We are based in the UK and work with clients worldwide. On site across the UK and Europe, remotely anywhere else.

No. Testing is carried out by accredited partners, which is what insurers and larger customers usually expect. We scope it, manage it, explain the findings and fix them.

If we don't find savings worth at least the review fee over the next year, you don't pay for the review.

Collecting public information is common and often lawful, but it depends on the site's terms, the data and how it is used. We collect public data only, respect rate limits, avoid personal data without a lawful basis and tell you when a source is off limits. For borderline cases we recommend legal advice.

Yes, happily, before the first proper conversation if you prefer.

A Walkthrough can usually start within two weeks of the first call. We take on a small number of clients at a time.